Postage & Shipping
We are based in Melbourne, Australia and are happy to offer postage on our products worldwide. Due to the unique and valuable nature of our products we send all our items with tracking, to ensure the safe arrival of your order to you.
For postage within Australia we use Australia Post express shipping, where packages receive next day delivery for metropolitan areas.
They may be occasion where we use a different courier if for some reason we deem it more effective than using our usual supplier.
The postage rates will be calculated at checkout based on the size and weight of the items ordered. In the case that postage is overcharged at checkout the balance will be refunded once we are aware of the overcharge.
We offer a range of shipping options to our international customers to ensure there is an affordable and reliable option to suit your needs.
Depending on your order and your location different options with varying pricing will be offered to you. Shipping rates are calculated based not he the total weight or size of the items in your order and the location of the shipping address.
Import Duties, VAT and Other Taxes
Please be advised that in many countries, import duties, VAT (Value Added Tax) or other taxes will apply to international shipments and payment must be made directly to local officials in order to have your package released from customs. Each country calculates these charges differently so unfortunately, we are not able to give an accurate estimate however we do know that in many cases, the products are taxed at the same rate that applies to similar goods sold in your country.
Since your personalized products are so important, we ensure all packages have tracking so you can watch as your item makes its way to you.